Evangelos Grigoroudis is Associate Professor on management of quality processes in the School of Production Engineering and Management of the Technical University of Crete, Greece (2002-). He followed postgraduate studies in Technical University of Crete, Greece from where he received his Ph.D. degree in 1999. He has received distinctions from the Hellenic Operational Research Society, the Academy of Business and Administrative Sciences, the World Automation Congress, the Foundation of Ioannis and Vasileia Karayianni, the Technical University of Crete, and the State Scholarships Foundation of Greece. He acts as reviewer for more than 50 scientific journals, and he is associate editor of the Operational Research: An International Journal, International Journal of Decision Support Systems, Journal of Knowledge Economy, International Journal of Social Ecology and Sustainable Development, Journal of Innovation and Entrepreneurship, Journal of Technology, Innovation and Education, and International Journal of Food and Beverage Manufacturing and Business Models and member of the Editorial Board of the scientific journals: International Journal of Information and Decision Sciences, International Journal of Information Systems in the Service Sector, International Journal of Multicriteria Decision Making. He is author/editor of 17 books on the measurement of service quality, the business strategy and management, and the multicriteria decision aid approaches, as well as of a significant number of research reports and papers in scientific journals and conference proceedings.